Canara Bank UK ("CBUK") is committed to providing quality service. If you are in any way unhappy at the service you have received please contact us.

We value your opinion greatly and we take all complaints very seriously. Should you have a complaint, or if you are dissatisfied in any way please call on 020 7628 2187.

Alternatively, you can email us at or write to us at the following address:

The Head of Compliance
Canara Bank UK
10 Chiswell Street
Phone No. +44 20 7628 2187

If CBUK doesn't answer within eight weeks – or you’re unhappy with how we deal with the matter, you can contact Financial Ombudsman Service (but you must do so within six months of the date provided on our final response letter).

If you do not refer your complaint within that time, the Ombudsman will not have permission to consider your complaint (they will only be able to do so in very limited circumstances).

You can call them on 0800 023 4567 or 0300 123 9 123.

For further information can obtained at the following website:

CBUK Complaint Procedure

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